Our standard quote turn-around time is one business day.
What are your standard lead times?
Paper bags: 3 weeks from approved art.
Tissue overwrap: 8 weeks from approved art.
Does your pricing include delivery costs?
Our standard is to provide pricing FOB your location. Should you desire pick-up pricing at our warehouse, simply advise our sales team, and we can quote accordingly.
Do you ship to all of Canada and the USA?
Yes, we ship all over Canada and the USA.
Can I use my own courier/shipping account for shipping?
Yes. Please notify us in advance and ensure that your product pricing and shipping specifications are considered.
Can I use my own printing plates?
Most of the time, yes, but there can be some limitations in terms of plate integrity, machine fit, etc. However, our team will work with you early on in the process to determine the compatibility and condition of your existing plates.
What is the minimum order for a custom product?
One full skid for bags.
Are your paper bag products recycled?
We can provide either virgin or recycled products, depending on your needs.
Are your glues and inks environmentally friendly?
Yes, we use environmentally friendly water-based glues and inks.
What is the minimum order for custom printed products?
For most sizes and variations, the minimum order quantity is approximately 25,000 bags.
